Case
Navigio
Digital client platform and education tool for executive search firm
We made this using:
Wordpress
Web development Systems design Backend Frontend
Background
Navigio is a fast-growing Swedish executive search firm that saw a need to develop a new business platform and contacted Rhyme to advice on strategy and deliver the solution. The move was driven by a need to keep up with the competition and facilitating the work of account managers by aggregating information and communication on recruitment processes. The purpose of the tool was thus that by digitalizing, increasing the efficiency of the main operational process of matching candidates with open positions. Account managers wanted a single platform where they could manage their projects, their candidates and keep track of recruitment processes and ensure diligent communication in order to provide their clients and customers with a first-rate experience.
Challenge
The client wanted an internal tool focused on the key functionality of providing support and keeping track of progress in recruitment processes, from the startup meeting to a finalised recruitment. The solution needed to enable account managers to keep track on and manage projects and profiles in an intuitive and user-friendly way. Desired functionality included being able to, as admins, adding clients, creating projects and registering candidates’ profiles, as well as uploading the needed files and information. Moreover, admins needed to be able to attach candidates to the right recruitment processes and keep track of progress with each candidate all the way to contract signing. Finally, the system needed a simple way of managing information to avoid cluttering the tool with multiple processes for each client and candidate.
Solution
The application is built on AWS for flexibility, cost & maintainability. It consists of two servers setup with:
- An Node.js/ Express backend & API
- MongoDB
- A NGINX web server
- A Express / Handlebars Frontend
- Static assets uploaded and hosted on AWS S3
- Build and continuous delivery pipeline on Bitbucket
The two servers are practically identical and are used as a staging environment and a production environment. As this application is an internal tool for a medium sized company the main goal for the application’s infrastructure is to minimize the cost of running while keeping the latency and usability low. All of the applications' different parts are hosted and running inside of a virtual machine of type EC2 - t2.medium (2 CPU’s, 4GB RAM). The machine is backed up every 24 hours.
Results
The finished product, internally called “the Portal”, has been a huge success among account managers and employees. The solution has digitalised a lot of the key elements of the process and led to a clear reduction in the amount of paperwork needed. But more importantly it has simplified the central operational process of the company by creating a simple and easy to use tool that gives the account managers an overview of their projects and candidates. It enables diligent and accurate communication, as well as allowing each account manager to handle more recruitment processes and candidates simultaneously. This has clear and evident business impact in the form of increased quality of service and higher efficiency. Moreover, the resulting platform has served as the basis of several add-ons, including a tool used in Navigio’s leadership education business. Building on the existing platform, the add-on provides leadership educators at Navigio with a digital tool that allows them to communicate with their course participants, as well as run exercises and questionnaires. The new tool has allowed Navigio to present clients with a digital product that helps them stand out vs. the competition. This is a good example of how our partnership can be leveraged to create value over time.
